Navitus

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

USD $17.78 - USD $20.91 /Hr.

Between M-F 8:30am to 7:00pm CST

Navitus Health Solutions is seeking a Clinical Intern to join our CEC Clinical Operations department! 

 

The Clinical Intern, Clinical Engagement Center (CEC) will be a key contributor to the success of our Clinical Engagement Center focused on improving member’s health and wellness via tele-pharmacy and wellness coaching. Under the supervision of a clinician, this individual is responsible for the delivery of the Medication Therapy Management (MTM) services for commercial and Medicare members. In addition, the Clinical Intern will assist in the development and execution of additional clinical outreach programs to exceed client expectations. 

The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member’s medication regimen for prescription, OTC, herbal and supplement medications. The assessment will include the development of a personalized Medication Action Plan in partnership with the member as required by CMS. 

 

This is a part-time (.25) intern role.

 

Is this you? Find out more below!  

How do I make an impact on my team?

• Conduct medication therapy management (MTM) and expanded clinical programs in accordance with the Centers for Medicare & Medicaid Services (CMS) 
• Develop appropriate clinical algorithms, pathways and call scripts to support pharmacy staff in delivering MTM services 
• Review and update all algorithms and call scripts with updated clinical guidelines 
• Develop documentation standards for clinical outreach 
• Collaborate with other CEC staff to develop and maintain a high quality and consistent MTM product 
• Assist CEC leadership to develop programs to support STAR ratings outreach 
• Provide clinical outreach to members, prescribers, and pharmacy providers in order to enhance care coordination 
• Develop a full understanding of Navitus’ Clients’ member experience and how the engagement center contributes to improved health and wellness 
• Adhere to compliance and HIPAA regulations 
• Other duties as assigned 

What our team expects from you? 

• Completion of 2nd year of pharmacy school OR Completion of 1st year of nursing school 
• Previous experience and/or exposure to MTM or pharmacy services is preferred 
• Experience as a member of a multi-disciplinary team is preferred 
• Knowledge of applicable data privacy practices and laws is preferred 
• Knowledge of healthcare industry practices and HIPAA regulations 
• Participate in, adhere to, and support compliance program objectives 
• The ability to consistently interact cooperatively and respectfully with other employees

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. 

#LI-Remote