Navitus Health Solutions, LLC

Implementation Operations Analyst

Location US-
ID 2024-3905
Category
Development
Position Type
Full-Time
Remote
Yes

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

Pay Range

USD $58,460.00 - USD $70,434.00 /Yr.

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am-5pm, CST

Overview

Navitus Health Solutions is seeking a Implementation Operations Analyst to join our Implementation department! 

 

The Implementation Operations Analyst is a highly motivated professional with at least 3 years successful implementation experience and solid knowledge of Microsoft Excel, Word, PowerPoint, Visio and SharePoint. Experience with CRM, Smartsheet, NCRx, 3D and various reporting tools are a plus. Ability to analyze and interpret data is required. Business writing experience is a plus. Ability to plan, organize and focus on details is critical. The Implementation Operations Analyst must have strong relationship skills to be able to interact with key operating departments related to growth, business development and operational compliance. The Implementation Operations Analyst will administer implementation tools including, but not limited to analyzing, enhancing, and training CRM, SharePoint, Smartsheet, Portal Manager, Plan Sponsor Portal, Service Desk, etc.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? 

  • Deliver to defined department roadmap
  • Create and maintain implementation tools including all systems and training materials
  • Design, manage and maintain executive-level reporting
  • Develop and provide ongoing training to Implementation Team
  • Report team metrics including but not limited to the following - Performance Guarantee, weekly client status report, Pre and Post Go Live Client Status report, Post Go Live issue resolution Management
  • Work with end users to understand needs, make recommendations, and incorporate processes (workflows, tasks, and dashboards) while establishing consistency
  • Ensure data integrity through audit participation and issue resolution
  • Partner with functional users to develop data analysis tools, including reports and dashboards, to support daily operations and data governance
  • Other duties as assigned

Qualifications

What our team expects from you?

  • Bachelor's degree in business, marketing, or related area; or equivalent work experience
  • Knowledge of Navitus and health care industry preferred
  • 3+ years of implementation experience required
  • Strong team orientation, commitment to sales and client service and desire to succeed
  • Willingness to travel as needed
  • Excellent verbal and written communication, presentation and negotiation skills required
  • Participate in, adhere to, and support compliance program objectives
  • The ability to consistently interact cooperatively and respectfully with other employees
  • We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

What can you expect from Navitus? 

  • Top of the industry benefits for Health, Dental, and Vision insurance
  • 20 days paid time off
  • 4 weeks paid parental leave
  • 9 paid holidays
  • 401K company match of up to 5% - No vesting requirement
  • Adoption Assistance Program
  • Flexible Spending Account

 

#LI-Remote

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.  

Location : Address

Remote

Location : Country

US

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