Navitus Health Solutions is seeking an Asscoc. Product Manager, Technical Operations in our Clinical Engagement Center department!
Telehealth is a rapidly growing technology, paving the future of healthcare! How do healthcare providers adopt the latest and greatest technology, while continuing to provide quality patient care? If this question intrigues you, come join the Clinical Engagement Center’s growing Technical Operations team, which is tasked with implementing and managing new and innovative telehealth tools to provide best-in-class healthcare services to patients! Working in tandem with the Product Manager, the Associate Product Manager (APM), Clinical Engagement Center (CEC) Technical Operations will be responsible for providing technical and product management support for the CEC, which provides telehealth services to patients across the nation. The APM will develop a working knowledge of all CEC applications including the call center platform, MTM software, STARs software, and other internal applications like NCRx and 3D. The APM will interface with client and internal stakeholders to understand needs and areas for improvement and will collaborate in discussions with vendors to implement applications and improve processes. The APM will ensure the timely and flawless execution of clinical program interventions for our members.
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We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
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