Lumicera Health Services is seeking a Infusion Services Manager to join our team!
Under general direction of the Vice President, Operations at Lumicera Health Services, the person employed as Manager, Infusion Services is responsible for directing the vision and overall strategy of Lumicera infusion services operations. The Manager is responsible for the creation and execution around strategies to create compliant, safe, and efficient infusion services operations including nursing coordination, inventory management, prescription fulfillment, and patient services. Additionally, the Manager is responsible for ensuring appropriate staffing and training is provided to support operational redundancy and business continuity and fully maximize the staffing model. This position focuses on developing a culture focused on customer service excellence and patient safety. The Manager is responsible for ensuring that the infusion teams interfaces efficiently and effectively with the Clinical Services, Call Center, Patient Services, and Fulfillment departments as it relates to coordinated patient care efforts. As such, this position also will have responsibility to continually evaluate Lumicera pharmacies operational effectiveness cross functionally with other operations leaders and to develop and implement strategies in pursuit of operational excellence. The Manager will recommend, develop, implement, monitor, and evaluate department goals, objectives, policies, and procedures related to the infusion department. The Manager is responsible for oversight of, and development and monitoring of pharmacy key performance indicators to meet organizational financial and service goals.
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