The Director, Corporate Communications is responsible for leading the development and execution of strategic communication initiatives to engage stakeholders, enhance the company's reputation and support business objectives.
Reporting to the VP, Marketing & Enterprise Product Strategy, this people leader oversees internal and external communications, including public relations and media within social and traditional channels. In addition, this director will demonstrate public affairs competencies, working with cross-functional leaders to maintain and strengthen positive relationships with government officials and agencies.
• Lead the development and implementation of comprehensive communication strategies that further the company's goals and objectives and bolster enterprise brands.
• Influence and lead the creation and distribution of corporate assets to support a positive public and leadership image across communication channels.
• Guide creation of communication strategies to ensure internal stakeholders are informed, engaged, and aligned with the company's vision and values. Similarly, oversee efforts to ensure external stakeholders are informed and engaged regarding relevant topics that nurture positive brand sentiment.
• Oversee Public Relations calendar and opportunities assessment. Lead agency management to effectively curate opportunities with media outlets, journalists, and relevant influencers. Guide press releases and support internal coordination for media inquiries, training and interviews to ensure readiness.
• Engage in strategic communications to support growing government relations activities.
• Help craft compelling narratives regarding the company and its initiatives for stakeholder audiences. Influence frequency of channel communications.
• Identify areas of opportunity to consistently improve processes and techniques drawing from personal experience. Collaborate cross-functionally to guide intake, creation and pull-through of high-quality strategic communications.
• Serve as responsible for coordinating company crisis communication efforts with support from agency partners. Scope includes developing and executing plans to manage and mitigate risks.
• Monitor and analyze communication efforts to measure effectiveness and impact. Provide regular leadership reports.
• Support direct reports in deploying their talents effectively. Encourage high performance and create opportunities for development, including increased accountability and encouraging self-guided development.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
• Limited travel (~10%) as needed.
Education: Bachelor’s degree in communications, public relations, journalism, or related field.
Experience:
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