How do I make an impact on my team?   

• Reviews CMS regulations, guidance, and system changes related to Medicare Part D processes. Develops deep process understanding using knowledge in Medicare Part D to better understand upstream and downstream processes.

• Administers end to end Medicare processes with precision and accuracy. Responsibilities also include managing detailed work instructions related to assigned responsibilities and/or support of the Product Management staff.

• Aids in various projects focused on enhancements to the overall Medicare Part D product domain in support of changing CMS requirements.

• Supports Medicare Part D Product Managers related to various Med D client requests, including creation of client-facing information.

• Performs quality assurance checks for regulatory and other client reporting for both internal and external customers.

• Identifies potential process improvements and works closely with the Product Managers to modify, test and implement.

• Employs a "hands on" approach to issue identification and resolution. Utilizes various tools to proactively monitor data quality.

• Maintains open lines of communication and an environment of collaboration with other functional areas/departments.

• Recommends modifications and improvements to document business processes and policies.

• Other duties as assigned. 

What our team expects from you?  

• Bachelor’s degree or equivalent work experience required.  

• 3-5 years’ relevant work experience preferred.

• Intermediate Microsoft Office knowledge required.  Advanced Microsoft Office tools preferred.

• Participate in, adhere to, and support compliance program objectives.

• The ability to consistently interact cooperatively and respectfully with other employees.