The Pharmacist, Clinical Outcomes’ main duty is to provide clinical expertise and oversight to Lumicera’s Clinical Patient Management Program and Manufacturer Enhanced Service Programs and ensure optimal patient health outcomes. Pharmacists in this role will be part of Lumicera’s Clinical Pharmacovigilance team and may be designated Program Managers for our Manufacturer partners. This individual will focus on supporting positive clinical patient outcomes by performing telephonic consultations with patients regarding the use of their specialty medication and management of their disease state. The Pharmacist, Clinical Outcomes will routinely perform medication reconciliation and screen for potential drug interactions to ensure medication safety. The individual in this position will be expected to meet department production metrics and service levels, support quality standards, resolve patient issues, and vary work priorities and activities to accommodate business needs. The Pharmacist, Clinical Outcomes will be responsible for training less experienced pharmacists, mentoring pharmacy experiential learners (interns/students/residents) and acting as a knowledgeable resource for the Clinical teams for complex workflow processes, problem solving, and extensive clinical knowledge of specialty pharmacy disease states and medications. The individual in this position works independently with minimal guidance and represents the organization using patient-centered care to enhance the patient experience. 

 

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• Oversee the management and compliance of various Clinical Manufacturer Enhanced Service and REMS Programs. Ability to represent Lumicera as a client or manufacturer point of contact, present clinical materials and maintain relationships for Lumicera’s partner.

• Produce, perform and maintain clinical program materials and services. Including, but not limited to development of clinical pathways, outcomes dashboards and evidence-based patient materials.

• Conduct process improvement initiatives and generate ideas to further the development of clinical, client, and manufacturer programs around specialty medications. Provide operational education and documentation to teams on process updates as it relates to implementation of manufacturer programs.

• Provide clear, detailed clinical documentation of patient consultations and interventions in pharmacy software and EMR systems in compliance with internal policies and procedures, external regulatory bodies (such as URAC), and manufacturer contracts. 

• Interpret and clinically evaluate prescriptions for medications within all specialty disease states based on available information and resources. Follow through on complex orders. Contact providers and/or patients to verify information related to prescriptions such as drug strength, intended directions, and diagnosis to expedite processing of orders. Verify and confirm validity of controlled substances.

• Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program. The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, following patient-centered care model and ensuring all clinical questions from patients and caregivers have been answered. 

• Monitor patient adherence and utilize Motivational Interviewing techniques to explore adherence barriers, promote self-efficacy and enhance patient motivation using a collaborative, patient-centered approach. 

• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.

• Other duties as assigned